Many companies rely on their wireless networks to keep their business running at maximum capacity and efficiency. And so when things seem to be starting to go wrong it can seem like disaster may be looming on the horizon, especially for businesses that rely on wi-fi as a customer perk, such as cafes, bars and service businesses like doctor’s offices. However, the good news is that those annoying lags, slowdowns and disconnections may not be the huge problem you imagine, you may just need to rethink your wireless router options.
Server rooms. In theory they should be orderly sanctuaries devoted to your company’s awesome IT computing power. In reality, in many cases, they are really neglected, dusty cluttered disaster zones that are places where many fear to tread and a space that the beleaguered IT manager despairs of.
To many users, one of the big advantage of switching to a VOIP communication system is the fact that, as long as it has a USB connection, you can make use of almost any equipment you like. This is certainly true of headsets, a piece of essential equipment for almost anyone who spends more than a little time on the phone, especially if they do so in an office setting.
For many businesses large and small maintaining the integrity of confidential data is a must. In some cases they are strictly legally mandated to do so – the healthcare industry springs immediately to mind here – and in others while the actual ‘rules’ might be a bit of a gray area the ‘leak’ of confidential information often spells disaster.
For many of us, our computer monitor is something we make use of – and stare at – for hours and hours on a daily basis. Therefore, ensuring that you have the right one(s) to meet your current needs is a must. But with tech moving so quickly, and the demands on the average monitor increasing all the time, how do you even determine what a good vs. great monitor is any more, especially if it’s going to be housed in a workplace rather than a living room?
For many companies their call center is hugely important to their business. It’s where orders are placed, problems are solved, services are sold and upgraded and the company’s brand can be defined, for better or worse.
For these reasons and many more a business operating a call center of any kind will usually, quite rightly, spend more than a little time and money on the latest hardware and software needed to make it functional and friendly, as well as on hiring, training and retaining the best employees to staff it.
When the auto attendant was first introduced it was something of a novelty, and to some, a worry. As such systems have evolved some people have chosen, often out of financial necessity, to replace a human telephone receptionist with an almost fully automated call answering and call routing auto attendant. But which is the better alternative for a small to midsize business in the 21st century?
Technology is transforming businesses in all niches, even in one as established as the restaurant, bar and cafe niche. Yes, the concept of going out for a nice meal is one that is centuries old but in order to remain competitive 21st century eateries increasingly need to incorporate technology into their ‘recipe for success’.
May 12, 2017 was a dark day for a number of big companies and systems. A ransomware attack that became known as WannaCry was unleashed thanks to an exploit, Eternal Blue, that was ‘stolen’ from the NSA last year and the havoc is wrecked for a few days will take a long time to recover from. Britain’s entire National Health Service was taken down, resulting in real life health crises for patients, the Spanish telecom giant Telefonica was knocked out for days and in fact companies in 150 different countries were affected, including in the US.
The term ‘Internet of Things’ does sound a little bit like a line from a sci-fi movie, but it’s becoming more and more of a reality every day, especially in the workplace. Forward thinking entrepreneurs and technophiles are taking advantage of an increasing number of new technologies that make use of the iOT concept to help boost productivity, increase security, improve employee satisfaction and more.
Not all of these technologies are within the financial reach of a smaller business right now perhaps – although some certainly are – but as they become more commonly used like everything else in the hardware world the price is bound to drop, so they are worth keeping mind.