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Customer Support

Phone Support or Live Chat? Which is Best for Your Business in the 21st Century?

If yours is a customer/client facing business then you are more than aware of the fact that you need to provide great customer service in order to satisfy customers, build customer loyalty and outshine your competition. But there are so many ways to do that now. In a perfect world, every business would strive to offer support from every single channel: but in reality, that’s just not possible.

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Biometrix

Why Are Businesses Turning to Biometric Fingerprinting?

Biometric fingerprinting – as ‘high-tech’ as it might sound – is actually nothing new. As a usable technology, it has been around since the mid – Seventies – that’s around 50 years – but it is only now that more and more corporations and businesses are beginning to implement its use in the workplace. But the question that many who do not have is why should they consider it? What benefits might biometric fingerprinting offer to them? That’s the ‘big question’ we are going to begin answering here.

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Tech Home

Investing in Smart Tech for Your Home and Your Business

As technology continues to evolve at a very rapid pace so do the opportunities that businesses – and people in general – have to make use of it to manage their homes and workplaces more efficiently, to help streamline everyday processes and tasks, improve security, reduce costs and much more. The media tends to refer to it as ‘smart tech’ because the fact is that technology really is becoming more intelligent and intuitive than ever before.

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VIOP

How will VOIP Save My Business Money?

The single biggest reason why so many businesses are making the switch to VOIP these days is a very simple one – it costs less. But just how does it do that and how much can you save? After all, your current traditional PBX system provider seems to have been offering some decent deals recently. But can those deals match VOIP? Maybe not. Here are some examples of what we mean.

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Access Control System

Simple Signs You Need to Update Your Company’s Access Control System

Is your company growing? We certainly hope so! But when a company is growing its’ operational needs quickly become more complex. Not just your hardware and software needs, but the sometimes-overlooked day to day functions as well.

For example, just how do people get in and out of your building? You need an access control system that can keep up with the new employees and perhaps an increase in visits from clients, customers and the general public as well.

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Data-Installers-Home-Services

Enhancing California Homes with Technologies from Data Installers in Montclair, CA

Your California home is probably one of your most valuable investments as well as the place that you and your family spend so much time and create so many great memories. But what if technology could make your home so much more than that? A place that is as safe and secure as possible, or one that is truly connected and efficient, offering you, your family and your guests the best in wireless technology, multi-media consumption and more. With the services offered by Data Installers, it can be all of this and more. Allow us to explain…

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Public Wifi

Avoiding Common Public WiFi Problems at Your Business

If you run a service-based location business – a bar, restaurant, cafe, hair salon, doctor’s office and more – no doubt you have heard by now all about the benefits of offering free WiFi to your customers. It can help attract new business, help you garner more online reviews and other user-generated content, make collecting demographic data easier and cheaper, increase social media engagement and increase sales and customer satisfaction in general. What’s not to love?

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Social Media Networking

Social Networking Security in the Workplace Part Two: Creating a Communications Security Strategy

In the first part of this blog series we discussed the role of social media usage in the workplace and its possible effects on security. We closed the piece by suggesting that companies address the issue with the creation of a formal Communications Security Policy. Today we are going to be offering some common-sense pointers on just how that should be done:

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