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Customer Support

Phone Support or Live Chat? Which is Best for Your Business in the 21st Century?

If yours is a customer/client facing business then you are more than aware of the fact that you need to provide great customer service in order to satisfy customers, build customer loyalty and outshine your competition. But there are so many ways to do that now. In a perfect world, every business would strive to offer support from every single channel: but in reality, that’s just not possible.

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Biometrix

Why Are Businesses Turning to Biometric Fingerprinting?

Biometric fingerprinting – as ‘high-tech’ as it might sound – is actually nothing new. As a usable technology, it has been around since the mid – Seventies – that’s around 50 years – but it is only now that more and more corporations and businesses are beginning to implement its use in the workplace. But the question that many who do not have is why should they consider it? What benefits might biometric fingerprinting offer to them? That’s the ‘big question’ we are going to begin answering here.

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Tech Home

Investing in Smart Tech for Your Home and Your Business

As technology continues to evolve at a very rapid pace so do the opportunities that businesses – and people in general – have to make use of it to manage their homes and workplaces more efficiently, to help streamline everyday processes and tasks, improve security, reduce costs and much more. The media tends to refer to it as ‘smart tech’ because the fact is that technology really is becoming more intelligent and intuitive than ever before.

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VIOP

How will VOIP Save My Business Money?

The single biggest reason why so many businesses are making the switch to VOIP these days is a very simple one – it costs less. But just how does it do that and how much can you save? After all, your current traditional PBX system provider seems to have been offering some decent deals recently. But can those deals match VOIP? Maybe not. Here are some examples of what we mean.

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Access Control System

Simple Signs You Need to Update Your Company’s Access Control System

Is your company growing? We certainly hope so! But when a company is growing its’ operational needs quickly become more complex. Not just your hardware and software needs, but the sometimes-overlooked day to day functions as well.

For example, just how do people get in and out of your building? You need an access control system that can keep up with the new employees and perhaps an increase in visits from clients, customers and the general public as well.

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